Making the Most of Mobile Marketing: Leveraging Mobile and Social Networks to Amplify Response Rates from the Connected Class, June 2008
Executive Summary
It is not uncommon for mobile marketing companies to use the terms conversion, response, and opt-in loosely (and often interchangeably); to compound the issue, there are no standardized definitions for such terms. If we are to understand the potential of text messaging as a marketing tool, we must sort through the widely varying claims of mobile marketing companies.
This paper establishes a series of best practices for mobile marketing, paying particular attention to the advantages of an interactive, user-controlled model over a traditional broadcast model. Looking forward, this paper examines how the integration of mobile technology into a connected, social, and localized platform shifts the advertising model from impression-based to expression-based, thereby leveraging the social graphs of users to create a rich and responsive media experience beneficial to brands and consumers alike.
The Disruptive Effect of the Internet and Mobile Phones on Out-of-Home Digital Media, October 2006
Executive Summary
Fostered by their experiences via the web and on-demand TV, consumers in many countries have developed a seemingly insatiable desire for connectedness and ease-of-access to information and entertainment, anytime, anywhere. Web-savvy businesses are feeding on that desire and, as a result, are attracting billions of dollars away from traditional advertising budgets. However, out-of-home "push models" of impression-based advertising (as opposed to the web's "pull model" of intent-based search), depend on the frequency of a message and are therefore not much better than commercials on traditional TV. This fact is not helped by the growing indifference to push advertising and the fragmentation of media channels.
This paper concludes that out-of-home signage applications will leverage a combination of the web together with mobile phone technology to achieve best-in-class interactivity. It also concludes that future digital out-of-home signage networks will be built on scalable, interactive web-based architectures rather than today's more typical passive narrowcast designs. As a result, the appropriate combination of narrowcast, web and mobile phone technology will enable businesses to benefit from their proximity to mobile consumers and enable them to deploy more effective out-of-home marketing.